Terms of Service

Last Updated: February 2025

1. Acceptance of Terms

By accessing or using HaptE's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

HaptE provides optical intelligence solutions for warehouse operations, including computer vision hardware and software designed to improve warehouse efficiency, detect errors, and provide real-time operational insights.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

4. Intellectual Property

All content, features, and functionality of HaptE's services, including but not limited to software, hardware designs, algorithms, text, graphics, logos, and trademarks, are owned by HaptE and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

5. User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

6. Service Availability

We strive to provide reliable service but do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

7. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, HaptE shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

9. Indemnification

You agree to indemnify, defend, and hold harmless HaptE and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services or violation of these Terms.

10. Warranty Disclaimer

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the appropriate courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at our contact page.