Privacy Policy

Last Updated: February 2025

1. Introduction

Welcome to HaptE. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit a contact form or request a demo
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited
• Service Data: Information collected through our hardware and software solutions when used in your warehouse operations

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our services
• Send you updates, marketing communications, and service announcements (with your consent)
• Analyze usage patterns to enhance our website and services
• Comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist us in operating our business (e.g., email service providers)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at our contact page.